BytePOS support: 24/7 help for your restaurant POS
Call 1-800-996-2832 any time, day or night, or get instant answers from Byte AI. Spanish-speaking technicians are available.
Ways to get help
Call 24/7
1-800-996-2832, every day of the year. Técnicos de habla hispana disponibles.
Byte AI
Ask the Byte AI support assistant how to do something in BytePOS or what to try when something goes wrong.
Info@bytepos.com. Include details and screenshots.
Contact form
Send a request through the contact page and we'll follow up.
Setup and training, handled by our team
Support starts before you go live.
Consult
We assess your business needs.
Recommend
We propose the right POS setup.
Configure
We set up the software for your operation.
Install
We deploy hardware on-site.
Train
We train your team hands-on.
Support
We stay with you with 24/7 support.
Help articles
Step-by-step BytePOS guides are on the way. Until they're published, Byte AI answers everyday questions, such as marking an item out of stock, adding an employee, troubleshooting a payment terminal, or closing the day, and our team is one call away. For what happens from first call to go-live, read what to expect from setup to go-live.
Looking for product details instead? See payments, hardware and the kitchen display system.
Frequently asked questions
Is BytePOS support available 24/7?
Yes. Support is available 24/7, every day of the year, at 1-800-996-2832.
Do you have Spanish-speaking support?
Yes. Spanish-speaking technicians and sales reps are available.
Can Byte AI see my account or sales?
No. Byte AI explains the steps; it doesn't log into your POS or see your data. Never share card numbers or passwords in the chat.
Need help right now?
Call 1-800-996-2832, available 24/7, or ask Byte AI.