BytePOS Resources

What to Expect From Setup to Go-Live

How a BytePOS setup works, from the first consultation and demo to on-site installation, hands-on training and 24/7 support.

Setup, Step by Step

With BytePOS, every restaurant goes through the same six steps.

Consult

We learn about your business, your menu or catalog, and any hardware you already have.

Demo

A free, personalized demo shows BytePOS set up around your business.

Configure

BytePOS is configured for how your restaurant runs.

Install on-site

The BytePOS team deploys your hardware on-site.

Hands-on training

Your staff is trained on the system before you go live.

Ongoing support

24/7 support, every day of the year, once you're live.

What Happens Before Installation

A new POS shouldn't start with a box on your doorstep. With BytePOS, setup starts with a conversation about how your restaurant works, so the system is planned around your business before anything is installed.

Consultation and Demo

In the consultation, a BytePOS specialist learns about your business, your menu or catalog, and the hardware you already have.

Then comes a free, personalized demo, where you see BytePOS set up around your own business rather than a generic walkthrough. If you're still comparing systems, start with what a restaurant POS system is.

Configuration

Before installation, BytePOS is configured for your business, so it's ready for your menu and the way your team works when it arrives.

On-Site Installation

The BytePOS team installs your hardware on-site. You aren't left to set up the restaurant POS on your own.

Hands-On Training

Your staff is trained hands-on, on the system they'll be using, before you go live.

Going Live

Once the system is installed and your team is trained, you go live, with support available around the clock from the first shift.

Ongoing 24/7 Support

BytePOS support is available 24/7, every day of the year. Call 1-800-996-2832 or email Info@bytepos.com. See BytePOS Support for every way to reach the team.

Spanish-Speaking Support

BytePOS has Spanish-speaking technicians and sales representatives, so your team can get help in the language they're most comfortable with.

Where Byte AI Fits

The Byte AI assistant gives instant answers to everyday questions, any time. When you'd rather talk to a person, the BytePOS team is a call away.

Frequently asked questions

Is BytePOS support available 24/7?

Yes. Support is available 24/7, every day of the year.

Who installs the system?

The BytePOS team installs your hardware on-site.

Does BytePOS train my staff?

Yes. Your staff is trained hands-on before you go live.

Do you offer support in Spanish?

Yes. BytePOS has Spanish-speaking technicians and sales representatives.

How do I contact BytePOS support?

Call 1-800-996-2832, email Info@bytepos.com, or ask the Byte AI assistant.

Talk to the BytePOS team

Book a free, personalized demo or call 1-800-996-2832, 24/7.